Check Your Order Status
We will email you updates regarding the status of your order including when your item ships.
To view the details of any order placed within the last 45 days utilize the "View Order Status" fields below. You are required to enter information into at least two of the three order status fields to access your order details. Customers who created an online account and unique password may utilize the "View Account History" login fields to view their entire account history. If you are unable to access your order information you may contact our customer services department for assistance at (877) 320-1012, M-F, 8am to 5pm CST or Email us.
To view the status of an existing order placed within the last 45 days, enter any two of the three options below.
I am a registered customer who created an account password and wish to log into my existing IceMakerDirect.com account:
- Tracking is available only after an order has been shipped.
- Packages shipped via freight may not have accessible tracking information for up to 48 hours after you receive the tracking number.
- Some items require special shipping arrangements and may not be trackable.
Don't Have an Account?
Have an Account?
Customers who created an online account for this website during the checkout process may login below to view order status and general account information.
If you did not create an account during checkout, click here to create an account now.
NOTE: Please remember that you will not be able to track your order until it has been processed. This can take up to 24-48 business hours from the time of purchase.