30 Day Price Match Guarantee
We understand that you want the best value for your money. We work hard to make sure that our prices are fair and competitive. If you find a better price for the same item at another authorized dealer (including any applicable freight or tax), we will refund you the difference. Please call us 1-888-645-3418 to speak with one of our customer service experts and be ready to provide them the following:
- The URL and web site where you saw the product.
- The product name and SKU.
- The product price, including shipping and tax.
- Your contact information.
Price matching is only applicable for any product we list as "In Stock - Guaranteed Same Day Shipping" or "In Stock - Guaranteed Next Day Shipping". The item must be in stock at the other authorized dealer (not a floor sample, open box item, refurbished item or demo piece) and not be a club members price; or typographical error. This offer applies to new purchases only and may not be possible for all products. Price matching is limited to items listed by online retailers only; print ads, going out of business liquidations, sales tax promotions, special financing, expired promotions, gift card offers, mail in or rebate offers are not eligible.
Special Holiday 30 Day Price Match Offer
We understand the concern some customers may experience when considering a purchase in November prior to the arrival of the much publicized "Black Friday / Cyber-Monday" sales weekend. With that in mind, we have created this addition to our normal price match policy. Should the price of any new condition item change at any time during the month of November, our service team will gladly refund the dollar amount difference back to your original payment method! Simply send us a quick email through the portal below with your original order information, along with a link to the web page showing the same new model at a lower price, and our team will take care of it for you and reply back. As with all of our price match guarantees, we are referring to the final price paid including any applicable shipping or sales tax charges.
We hope this allows you to once again enjoy your holiday weekend while enabling you to still lock in the best pricing possible when shopping in November!
Questions contact: firstname.lastname@example.org
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We Give You More
Get free standard shipping on thousands of designated products across our site. Some items, like very large and heavy products, do not qualify at this time.
30 Day Returns
Just give us a call to return your item. Most items can be returned up to 30 days from the purchase date. For specific details please read our return policy.
17 Years of Service
We have been providing excellent customer service since 1999, from 24x7 phone support, a world-class website and learning center, and faster home delivery.
Helpful Product Experts
Talk or chat with one of our friendly Austin, TX experts and ensure you order the right product for your needs. Average call wait time is less than 1 minute.
We are competitively priced everyday but if you do find a better deal at another authorized dealer let us know. For more details, see price match policy.
California Prop 65
General Summary of Proposition 65
The “California Safe Drinking Water and Toxic Enforcement Act of 1986” (more commonly referred to as ‘Proposition 65’)
was enacted to ensure that customers be properly warned when a product contains a substance known to cause cancer or
reproductive harm. The law requires the State of California to publish and maintain (annually) a list of substances
to be available to the general public. Additionally, the law requires that businesses properly notify residents of
the State of California about the presence of these substances in the products they purchase, or that may be present
in their homes, workplaces, or that otherwise may be released into the environment. The specific list contains a wide
range of naturally occurring and synthetic substances including manufacturing and construction chemicals, pesticides,
tobacco, food-additives, solvents, household products, drugs and byproducts created from a specific product usage.
For complete list of these chemicals, visit: http://oehha.ca.gov/proposition-65/proposition-65-list
What is the California Proposition 65 Warning?
You may have noticed the below warning label on our products, or on products from other manufacturers. The warning has become increasingly commonplace and oftentimes raises questions about why the warning exists, and what it means to a customer. The warning itself is just one of many requirements for businesses operating in and/or selling products to customers in the the State of California. The warning does not mean that a product that includes the warning will cause cancer or reproductive harm, but rather it simply is provided in order to educate the consumer that a substance may exist. A large number of the substances listed under Proposition 65 have been in regular use for many years without any documented harm to a consumer. This is due to the low concentrations and minimal exposure that actually occurs with these substances. Those chemicals, however, have been determined by the State of California to be listed as potentially harmful.
I don’t live in California. Why did my product include this warning?
In order to ensure compliance with Proposition 65 requirements we have determined that all products manufactured by
Living Direct Inc, including products sold under the EdgeStar, Avallon and Koldfront brands, should include the
above-referenced warning label. This labeling requirements exists for all of our products regardless of the
location / destination to which the product is ultimately sold and/or shipped.
We believe that our products, when used as designed, are not harmful and as such this warning is provided in order to properly conform to the requirements of Proposition 65.
For complete details regarding Proposition 65, please visit:http://oehha.ca.gov/prop65.html